Product Manager
8 years · Enterprise Systems · AI Consumer Products · 0→1 Builds
I have worked across enterprise systems, AI-assisted products, and workflow platforms — focused on solving operational and user problems through product discovery, systems thinking, and iterative delivery
2.5M+
UnitedHealth Group
Enterprise users served
41% → 76%
Inzty · AI-assisted consumer platform
Workflow completion
7→<1hr
Citibank
Workflow modernization
Data sync reduction
3× share rate
Space Fluent
Founder-led product
Distribution signal
Companies I've worked with
2
Interaction Designer — Product Discovery & UX Strategy
Led product strategy and delivery across insurance and financial services platforms spanning multiple operational markets.
3
Product Designer — Research & Strategy
Led product research, workflow definition, and stakeholder alignment for enterprise healthcare analytics systems serving 2.5M+ users across regulated environments.
4
Product Strategy & Design Lead
Defined automation scope and cross-functional delivery strategy for enterprise workflow modernization. Reduced L2 dependency by 40% and sync latency from 7 hours to under 1 hour.
5
Founder
Built and validated a consumer spatial-literacy product from zero — independently defining product direction, experimentation strategy, content systems, and behavioural validation loops.
1
Defined MVP scope and AI feature boundaries for a 14-month AI-assisted consumer platform. Improved guided workflow completion from 41% to 76% and secured continued client investment for V2.
How I work
1 — Research to decision
I use research to make scope, prioritization, and workflow decisions — not to produce documentation. Every discovery phase ends with explicit product recommendations tied to operational or behavioural evidence.
2 — Scope resolved before sprint execution
The most expensive delivery problems I’ve seen were caused by unresolved stakeholder conflicts surfacing during implementation. I run shaping and alignment sessions before sprint planning begins.
3 — Business and behavioural metrics defined together
Completion, confidence, adoption, retention, operational cost reduction, and workflow speed should support the same product direction. I align product and operational metrics before roadmap execution begins.
SKILLS
Product
Product Discovery · Product Strategy · 0→1 Product Development · Prioritisation Frameworks · Workflow Systems · Product Experimentation · Product Adoption · Roadmapping · Cross-functional Alignment · Stakeholder Management · Product Validation · OKRs & KPI Definition
Research & Systems Thinking
Behavioural Research · User Interviews · Operational Analysis · Workflow Redesign · Usability Testing · Decision Frameworks · Information Architecture · Journey Mapping
AI Product Thinking
AI Workflow Design . AI Feature Specification . Constraint Logic & Guardrails . Human-in-the-Loop Systems . Workflow Automation . AI Usability & Adoption . Behavioral Guidance Systems . Product Validation for AI Experiences
Tools
Figma · Miro · FigJam · Jira · Confluence · Adobe XD · Zeplin
Certifications
AI Product Management Specialization (in progress), SAP Certified Associate - Design Thinking , Human Centric Design-HCI
Selected work:
Inzty
Role: Product Strategy Lead · AI Feature Definition · 14 months
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Workflow completion increased from 41% → 76%
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Onboarding abandonment reduced from 58% → 31%
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AI recommendation acceptance reached 81%
-
Continued client investment secured for V2
AI-Assisted Consumer Interior Styling Platform
Consumer · AI Product · 0→1 · Behavioural Workflows
Team: 1 Product Owner · 2 BAs · 4 Engineers · 3 Designers
Outcomes:
Mandatory Absence
Role: Product Strategy & Workflow Lead . Product Strategy Lead
-
Data synchronization reduced from 7hrs → <1hr
-
L2 operational dependency reduced by 40%
-
Approval turnaround reduced significantly through workflow redesign
Enterprise Workflow Modernization
Fintech · Compliance · Enterprise Systems · Workflow Automation
Team: 1 Product Manager · 2 BAs · 4 Engineers · Designers . Compliance
Outcomes:
WelMed
Role: Product Strategy Lead · Research · Workflow Definition
-
70% adoption within 3 months
-
40% reporting-time reduction
-
25% faster task completion
-
GDPR-compliant role architecture
Enterprise Healthcare Analytics Platform
Healthcare · Enterprise Analytics · Role-Based Systems · 2.5M+ Users
Team: Compliance · Operations · Engineering · Cross-functional stakeholders
Outcomes:
Space Fluent
Role: Founder · Product Strategy . Research
-
3× higher share behaviour vs direct education formats
-
5 validated content systems
-
Repeat engagement patterns validated through iterative testing
Consumer Spatial Literacy Product
Consumer · Behavioural Product · Experimentation · Solo Founder
Team: Solo
Outcomes:
What I bring to a product team
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AI product specification with operational constraints
I’ve defined AI feature boundaries, recommendation logic, classification systems, and failure-state handling across both enterprise and consumer products.
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Product delivery inside real-world constraints
Engineering bandwidth, compliance requirements, legacy systems, and competing stakeholder priorities are normal product conditions — not edge cases. I define scope against delivery quality and operational feasibility.
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Commercial framing on product decisions
I evaluate product decisions through measurable operational and business outcomes — workflow completion, reporting efficiency, adoption, purchase intent, operational overhead, and delivery risk.
Product Principles
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Prioritize workflow clarity over feature breadth
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Define AI boundaries before UX execution
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Use discovery to reduce delivery risk
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Resolve stakeholder conflict before sprint execution
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Validate behavioural outcomes before roadmap expansion
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Align product decisions with operational constraints
Let’s Work Together
Start a Conversation → deepthiu95@gmail.com
LinkedIn → Linkedin.com/deepthiu-ux
Product manager with a background in UX and product strategy, with 8 years across enterprise healthcare, fintech, workflow modernization, and AI-assisted consumer products — at UnitedHealth Group, Citibank, Accenture, and Cognizant.
Over the past several years, my role evolved from UX delivery into product strategy, workflow definition, AI feature specification, and cross-functional product leadership across both enterprise and consumer platforms.
I now work across product strategy, operational systems, and AI-assisted workflows, with a focus on scalable product architecture and measurable business outcomes.